In my last post, I focused on the concept of how you should prioritise empowering the people you lead, rather than ‘managing’ them. In this article, I want to say something about ‘difficult’ people. It is fair to say that the process of empowering isn’t always met with open arms!
It might seem cheesy, or obvious to say that being a leader means caring about your people. However, based on the professional conversations I am having, I might suggest that a lot of leaders are not getting it right! The price of this failure is that people simply leave in the hope that it will be better elsewhere. You might even recognise that in your own career experiences.